Mayor's Office FAQ Q: How do I contact the public access channel? Q: How do I contact City Councilors? Q: How do I contact the Mayor? Q: Where is the Mayor's office located? Q: Who is the Mayor of Springfield? Q: How do I request a Mayoral Proclamations? Q: How do I request a letter from the Mayor? Q: What time does the Mayors' office open? Q: How do I contact Comcast's customer service or billing ? Q: How do I report a street light outage?