Home > 3-1-1 Info 311 CITIZENS SERVICE CENTER ENTER A SERVICE REQUEST FOR STREET PLOWING, TREE TRIMMING. CLICK ON ICON ABOVE In Springfield dial 3-1-1 for non-emergency city services Outside Springfield (413) 736-3111 Or online at www.springfield-ma.gov/311 EMAIL US: 311@SPRINGFIELDCITYHALL.COM 311's Mission and What We are about! PHONE APP " SPRINGFIELD 311 " Springfield DPW to Begin Yard Waste Collection April 2, 2024 Want to pay your tax bills?.... One stop shopping - simply go to this link or if you don't know how much you owe, call 311! Report a Street light outage 311 offers Spanish speakers and language line for all callers El 311 tiene disponible represetantes de habla y linea de acceso para otros idiomas 311 accepts tty call from the TTY 711 national service center for those requiring ADA assistance